.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Innovation Award for Artificial Intelligence Call Centers and also called an Innovator in pair of Aragon Analysis Entire world rumors: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. The provider was actually identified as one of the most important supplier in the AI Representative Operating systems report.At the primary of Five9’s development is their vision for The NEW CX, where AI Representatives as well as AI-empowered Human Brokers collaborate to deliver hyper-personalized consumer adventures. The company just recently presented brand new improvements including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use modern technology in market development as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Study World: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also called a Forerunner in The Aragon Analysis Globe for AI Agent Operating Systems in the ICC, 2025 and Aragon Research Study Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (COMPANY CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX System, has actually been actually called a victor of the 2024 Aragon Study Development Honor for Artificial Intelligence Get In Touch With Centers. Additionally, Five9 has actually been called a Leader in pair of Aragon Research study Entire world reports: artificial intelligence Representative Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This acknowledgment from Aragon Study underscores Five9’s position as a forerunner in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 document positions Five9 as the best
strategic vendor measured in
the report, realizing Five9 s key eyesight for AI-driven technology in CX. At the primary of this particular development is Five9’s perspective for The NEW CX where AI Agents and AI-empowered Human being Agents collaborate to deliver hyper-personalized, straightforward customer adventures. Through empowering services to deliver transformative consumer interactions while minimizing expenses and also boosting productivity, Five9 is specifying brand-new standards for AI-powered services in the call center sector.
AI is actually fundamental for making exceptional consumer experiences, as well as our company are recognized to become determined by AragonInvestigation as impressive for our efforts to push the smart contact facility ahead, mentioned Jonathan Rosenberg, Principal Technology Police Officer and also Director of Artificial Intelligence, Five9. Our focus has actually been actually, and will certainly continue to be, aiding services supply those expertises along with easy-to-use tools and also capacities. Along with each brand new advancement, we take a breakthrough for each Five9 as well as for the industry overall.
The Aragon Analysis Technology honor pinpoints providers leveraging ideal use technology to not just adjust as markets modify, but to proactively interrupt and educate exactly how their markets will certainly develop. Five9 was officially presented with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards ceremony.Five9’s devotion to technology, specifically its sight for mixturing AI Representatives and also AI-empowered Human Professionals, is establishing a brand new requirement for how services can easily deliver hyper-personalized and also smooth consumer expertises, pointed out Jim Lundy, Creator, CEO as well as Lead Expert, Aragon Investigation. This honor and also document recognition improves Five9’s devotion to delivering AI developments for CX.
Earlier this year, the provider presented brand-new developments, featuring Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Professionals, that change the way firms approach CX, driving better outcomes for each clients and also representatives. Regarding Five9. The Five9 Smart CX Platform, powered by Five9 Wizard AI, offers a thorough rooms of services to energy AI-elevated customer knowledge that deliver better organization outcomes and also Bring Joy to CX.
Our merged cloud-native offering makes it possible for hyper-personalized customer experiences and also even more inspired workers, making every consumer interaction even more linked, simple and easy, as well as individual. Counted on through 2,500 +customers as well as 1,400+ partners globally, Five9 combines the electrical power of artificial intelligence, our system, and our people to steer AI-elevated CX.For more information, see www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Civil liberties Reserved.
The id of an Aragon Study honor winner is actually certainly not a recommendation by Aragon Investigation of any type of provider, product, or solution. Sight resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary awards performed Five9( FIVN) succeed in 2024 from Aragon Analysis? Five9 won the 2024 Aragon Research Study Technology Honor for AI Connect With Centers as well as was called an Innovator in 2 Aragon Analysis Planet records: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What brand-new AI items did Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents to change customer knowledge management.How carries out Five9’s( FIVN )BRAND NEW CX sight influence customer support? Five9’s NEW CX sight incorporates artificial intelligence Representatives along with AI-empowered Human Agents to provide hyper-personalized, uncomplicated customerknowledge while decreasing prices and also boosting productivity.
What was Five9’s( FIVN) key opening in the Aragon Research Planet 2025 record? Five9was actually installed as one of the most critical supplier in the AI Representative Platforms in the ICC, 2025 report, recognizing their strategic vision for AI-driven technology in CX. When performed Five9( FIVN) get the AragonResearch Innovation
Honor
?
Five9 was officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards event.